Account Deletion Policy

Last updated: September 13, 2026

You can delete your TrueScan account inside the app: open Settings, find the Account section and tap Delete Account. It removes your local scans, your account details and your preferences immediately and permanently. Signing in is optional, so an account is never required to scan.

1. How to Delete Your Account

You can delete your TrueScan account directly from within the app. Follow these steps:

  1. Open the TrueScan app on your device
  2. Go to Settings (tap the gear icon in the bottom navigation)
  3. Scroll down to the Account section
  4. Tap Delete Account
  5. Confirm your decision when prompted

2. What Gets Deleted

When you delete your account, the following data is permanently removed:

  • Local Data: All scanned documents stored on your device
  • Account Information: Your email address and authentication data
  • App Preferences: All settings and preferences

This action cannot be undone. Once deleted, your data cannot be recovered.

3. Data Deletion Timeline

  • Immediate: Local device data and your account are deleted instantly when you confirm

4. Alternative: Sign Out Only

If you want to stop using your account but keep your local documents:

  1. Go to Settings
  2. Tap Sign Out
  3. Your local documents will remain on your device

5. Need Help?

If you encounter any issues deleting your account or have questions about data deletion, contact us:

Email: akashkumarnaik948@gmail.com

Include "Account Deletion Request" in the subject line, and we will assist you within 48 hours.

6. Data Retention for Legal Compliance

In rare cases, we may retain certain data for legal compliance, fraud prevention, or regulatory requirements. Such data is anonymized where possible and retained only for the minimum required period.